Operations Manager

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So much more than just a job.
Be part of a caring company and make a real difference to peoples lives.

Operations Manager

Autonomy Care Group

Melksham

Salary: £50,000 - £55,000
40 hours a week

Prefer to send us a paper application?

You can apply for this position online by clicking the APPLY NOW button. If you would prefer to download and complete a paper version, simply print and complete the PDF version provided here.

Please return your completed application form to: Autonomy Care Group,  67 Roundpond, Melksham, Wiltshire  SN12 8EB.

Autonomy Care Group providing the very best care for vulnerable people, either in their own homes or one of our residential services. We’ve built a highly skilled and experienced team who provide care with empathy and respect.

The Role

The Operations Manager plays a crucial role in ensuring that services are delivered efficiently while meeting regulatory standards and service user needs. This position requires flexibility to balance operational effectiveness with strategic planning to drive growth and improve service quality.

Person Specification and responsibilities 

  • Strong financial acumen, including budget management, cost control, and financial forecasting and will be responsible for overseeing budgets to ensure that services are delivered within financial constraints while maximising profitability.
  • Identifying new business opportunities and partnerships that can enhance service offerings or expand market reach. You will have experience in developing strategies to increase revenue streams through service diversification or improved service user acquisition strategies.
  • Understand trends in social care services, competitor analysis, and service user needs assessment to help shape operational strategies that align with market demands.

  • Responsible for implementing cost-effective practices without compromising service quality, able to streamline operations to reduce waste and improve overall efficiency.

  • Strong leadership skills are essential for motivating teams towards achieving strategic goals.

  • Ensuring compliance and promoting best practices with regulatory standards and other relevant legislation.

  • Lead initiatives aimed at improving service quality through feedback mechanisms, performance metrics, and continuous improvement processes.

  • Demonstrate experience in engaging with various stakeholders, including clients, families, local authorities, and healthcare professionals. The strong relationships is vital for fostering collaboration and ensuring comprehensive care delivery.

  • A relevant qualification such as NVQ Level 5 in Health and Social Care or equivalent.

  • Proven experience in learning disabilities / complex needs.

  • Strong understanding of CQC regulations and other relevant legislation.

 

Safeguarding Commitment

We are committed to the safety and well-being of the individuals who use our services and promote safer recruitment practices.

If you do not disclose something in your application that could prevent you working with children or vulnerable adults this could result in you being referred to the police and/or DBS as it is a criminal offence for any person who is barred from working with children and/or vulnerable adults to apply for a role in a regulated activity.

If you have made a declaration in relation to a conviction that does not threaten the safety of the vulnerable people we support we will consider your application and explore further during the recruitment process.

Equal Opportunities Statement

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

  • We are a disability confident employer.
  • We are a mental health at work committed employer.